Who it is for
Salons, clinics, trades, consultants, anyone booking appointments.
Local Services · Template · Free
Protect the time you set asideCancellation & No-Show Policy Writer
A clear, fair cancellation and no-show policy you can post, put on your booking page, and text before every appointment.
Runs in your browser. Nothing to install. Save the result or embed it on your site.
Your details
Your document
Your policy and reminder texts
CANCELLATION AND NO-SHOW POLICY We hold your appointment time for you and turn away other work to do it. All we ask is notice. Cancellations and reschedules. Please give us at least 24 hours notice to cancel or move an appointment. There is no charge when you do. Late cancellations. Cancelling with less than 24 hours notice results in a charge of 50% of the scheduled service. No-shows. If you have not arrived or contacted us within 15 minutes of your start time, it is a no-show, and results in a charge of 50% of the scheduled service. Late arrivals. If you arrive late we will do as much as we can in the remaining time. The full charge still applies, and we may need to reschedule. Emergencies. Life happens. If something real came up, tell us. We handle those case by case and we are reasonable people. Repeat no-shows. After two no-shows, future appointments require prepayment. we — thank you for respecting our time. We will always respect yours. CONFIRMATION TEXT (send at booking) You are booked for [service] on [date] at [time]. Reply C to confirm. Need to change it? Just let us know at least 24 hours ahead and there is no charge. - we REMINDER TEXT (send 24 hours before) Reminder: [service] tomorrow at [time]. Reply C to confirm or R to reschedule. See you then. - we REMINDER TEXT (send 2 hours before) See you at [time] today for [service]. Address: [address]. Running late? Just text us. - we
The reminders prevent more no-shows than the fee does. The fee is for the people the reminders do not reach.
A policy only holds if people saw it before they booked. Put it on the booking page, in the confirmation, and on the intake form. Charging a card requires their agreement up front, and card-on-file rules vary. Check with your processor.
What this assumed
- A fee you never told the customer about in advance is very hard to collect. Put this where they agree to it before booking.
Runs in your browser. Nothing you type is sent anywhere.
Not legal advice
This tool produces a working draft or an organizational aid. It is not legal advice, it does not create an attorney-client relationship, and it does not account for your jurisdiction's rules or deadlines. A licensed attorney in your jurisdiction has to review anything that matters.
You ran this on August 21, 2026. Rates and rules change, so check the date before you rely on a saved copy.
What this tool actually does for you
The problem it points at
Without a written policy, every no-show becomes a negotiation you lose.
What you walk away with
A policy in plain English, plus the confirmation text that makes it stick.
How to use it
Fill in the details, then read the document once before you send it.
- Set your notice window and fee.
- Copy the policy onto your booking page and intake form.
- Send the confirmation text. That is what actually reduces no-shows.
Put this tool on your own website
Free forever. I host it. You keep it.
This is a real lead magnet you can run on your own site tonight. Somebody lands on your page, plays with the numbers, sees what their problem costs, and now they are on your website instead of a competitor's. Costs you nothing, and I keep it working.
- Scroll up and press Put this tool on my website. The code appears right there, no form.
- Copy the one line you get.
- In your website editor, add an Embed, HTML or Custom Code block on whatever page you want it on.
- Paste it in, save, publish.
- Check it on your phone, then send people to that page.
Works on
WordPress, Wix, Squarespace, Shopify, GoDaddy, Webflow, Duda, HubSpot, ClickFunnels, or plain HTML. Anywhere that takes an embed code.
What it costs you
Nothing. No monthly fee, no expiring trial, no watermark you have to pay to remove. If you get stuck putting it in, text me at (903) 500-8898 and I will help you place it.
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Map the pages, lead capture, follow-up, and reporting that should sit behind your offer. The result is a recommendation, not a guaranteed outcome.